Our goal is to not repeat any thread colors for at least 5 years. Obviously, it may happen from time to time so if it does happen, you will be able to exchange that duplicated color for another color of your choice. Shipping costs will apply for exchanges.
No refunds. We will gladly exchange a color, if it has not been used. Shipping costs will apply.
Subscriptions will be mailed on the 5th of each month, unless the 5th falls on a Holiday or we are out of town attending a gathering. Please check our Events calendar for a listing of shipping dates.
New subscribers need to sign up by the 20th of the month in order to be included in the next month’s shipping (i.e. Sign up by October 20th to receive the November 5th shipment).
You may cancel your subscription at any time, but please do so at least 15 days prior to the next shipment.