SMS Messaging Policy

At HM Custom Threads, customers may choose to receive SMS text messages by voluntarily selecting the SMS consent checkbox during Shopify checkout.

The checkbox presented during checkout is shown below:

Customers must actively select this checkbox during checkout to receive SMS messages. The checkbox is not pre-selected.


Example Checkout Opt-In


What messages will I receive?

If you choose to opt in, HM Custom Threads may send SMS messages regarding:

  • Order confirmations
  • Shipping notifications and tracking updates
  • Customer service responses
  • Product availability updates
  • New product releases
  • Exclusive offers

Message frequency varies based on your interactions with us.

Message and data rates may apply.


Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at hector@hmcustomthreads.com.


Privacy

SMS consent is never shared with third parties or affiliates for marketing purposes.

For additional information about how we collect, use, and protect your personal information, please review our Privacy Policy.


Terms of Service

Your use of the HM Custom Threads website and purchases from our store are also governed by our Terms of Service.


Contact Us

If you have any questions about our SMS Messaging Policy, please contact us:

HM Custom Threads
📧 hector@hmcustomthreads.com
🌐 https://hmcustomthreads.com

Last Updated: June 2026